Terms & Conditions
Future You Tech Academy – Parent Booking Terms
By booking, you confirm that you have parental responsibility for the child, or permission from someone who does, and agree to our full Booking Terms and Conditions.
Bookings and payment
Places are subject to availability and are confirmed only when the required child information and full payment have been received. Please check the activity dates, times, venue and age requirements carefully. Discount codes must be entered before checkout and cannot normally be applied retrospectively.
Cancellations by parents/carers
Cancellation requests must be emailed to hello@futureyoutech.co.uk.
14 or more days before the activity: full refund
7–13 days before the activity: 50% refund
Fewer than 7 days before the activity: no refund
No refund is available for non attendance or late arrival.
If however your child does NOT enjoy the first day and does not want to attend the following days we are happy to refund you for the non-attended days.
Illness
Children must not attend if they have an infectious illness or symptoms that could place others at risk. If you contact us before the activity begins, we may be able to transfer the booking once to another suitable Future You activity, subject to availability. Transfers are not guaranteed.
Changes or cancellation by Future You
We may reasonably change the timetable, content, staff, room or venue. If we cancel an activity, we will offer a suitable transfer or refund for the activity we cannot provide. We cannot normally reimburse additional expenses such as travel, alternative childcare or accommodation.
Medical information and additional needs
Parents/carers must provide accurate medical, allergy, medication, disability, additional-needs, behavioural-support and emergency-contact information, and notify us of any changes.
Please contact us before booking if your child may require significant adjustments or one-to-one support. We will consider reasonable adjustments but cannot guarantee one-to-one support unless agreed in advance.
Medication must be supplied in its original, labelled packaging with clear dosage instructions. By booking, you authorise our staff to provide appropriate first aid and arrange emergency medical assistance if required.
Behaviour
Children must treat others, staff, venues and equipment respectfully and follow safety and technology-use instructions. We may ask for a child to be collected if their behaviour creates a serious or continuing risk. A refund will not normally be provided following removal for serious or persistent inappropriate behaviour.
Arrival and collection
Children must be signed in and collected at the stated times and will only be released to an authorised person. Identification or a collection password may be requested. Significant or repeated late collection may result in an additional staffing charge.
Food, belongings and equipment
Parents/carers must provide the food and drink specified for the activity and disclose all allergies and dietary requirements. We cannot guarantee an allergen-free environment.
Personal belongings are brought at the owner’s risk. Parents/carers may be asked to cover the reasonable cost of equipment deliberately damaged by their child.
Photography and technology
Photography consent is optional and does not affect attendance. Parents/carers must not photograph or record other children without permission.
Children may use internet-connected technology during activities. We supervise its use and take reasonable online-safety precautions, but no filtering system can guarantee that all unsuitable content will be blocked.
Safeguarding and personal information
Safeguarding concerns will be managed under our Safeguarding and Child Protection Policy, and information may be shared with relevant authorities where necessary to protect a child. Personal information is handled in accordance with our Privacy Policy.
Nothing in these terms limits any legal rights or liability that cannot lawfully be excluded.
Full Terms and Conditions, Privacy Policy and Safeguarding information are available on our website.
Contact: hello@futureyoutech.co.uk | 07454 022755